Health Benefits Essay Example | Topics and Well Written Essays - 500 words - 1

Medical advantages - Essay Example Also, this paper plots a structure of a results estimation procedure and an arrangement for my association to use to survey the nature of mind and diminish chance. As indicated by Beattie (2014), one of the approaches to assess nature of care offered to my representatives by my medical advantages temporary worker includes evaluating human services forms. Basically, there are rules, rules, and norms that should be followed in arrangement of care. For example, a doctor or human services gave should treat a patients clinical records with most extreme classification. In this manner, a doctor should think about the sentiments of patient and also regard their choice concerning care (Kleinman and Dougherty, 2013). Hence, I would request that my workers evaluate whether every one of these elements were considered in the consideration gave by the social insurance benefits temporary worker. Also, I would assess the nature of care by exploring whether the proposed results or results were accomplished (Beattie, 2014). All human services administrations are planned to improve the general wellbeing status of a patient. Accomplishment of anticipated outcomes according to mind means the way that the administrations gave were of high caliber. Poor administrations are probably not going to accomplish the planned results. For achievement of anticipated or anticipated results, it is of hugeness to structure a results estimation system or an arrangement to use to evaluate the nature of care. In explanation, the structure would incorporate execution of activity intends to investigate results of clinical procedures inside my association with different similar to associations (Nash and Goldfarb, 2006). Such correlation would help recognize zones of shortcomings and at last lead to progress of administrations. It is anyway significant that wellbeing results are affected by various variables. Patients can be isolated into bunches, for example, as far as the infections they are experiencing and age gatherings. This would

Why Hire a Freelance Writer When You Can Do It Yourself

Why Hire a Freelance Writer When You Can Do It Yourself Why Hire a Freelance Writer When You Can Do It Yourself There are times when our timetables are over-burden, or schedules booked, and we basically have increasingly significant issues to take care of, and during circumstances such as the present it bodes well to enlist an independent author to help. Be that as it may, there are additionally times when it isn't to our greatest advantage to burn through cash on drawing in an expert. Realizing the distinction will set aside you cash and perhaps help you not far off. The Assignment Topic is Important to Your Future Career On the off chance that the topic or subject of the task is firmly identified with your future vocation, you are just conning yourself of information you may require later on the off chance that you enlist a consultant to compose the paper for you. You Have Ample Time to Complete the Assignment In the event that you have a month to go before the paper is expected, it is likely you have days to complete the paper. This is the ideal opportunity to learn and rehearse those exceptionally significant time the executives abilities. Get course of events together and set objectives for each piece of the creative cycle. Imprint them on your schedule and treat them as genuine assignments. Great time the executives propensities will be valuable now and later on as they are the sign of the effective. You Have No Other Projects or Urgent Work In the event that you have no other huge tasks going on, you most likely don't have a solid need to employ an author, so for what reason do as such. In the event that you recruit an author when it isn't required, in addition to the fact that you miss out on learning encounters, however you squander cash too. Achievement takes more than bringing in cash, simply ask Kanye West who made millions is as yet broke and owing debtors. Cash the board aptitudes matter. Finishing the Paper Will Allow You to Pass the Final Exam In the event that your last, most important test depends on learning the material in the paper, it is to your greatest advantage to compose the paper yourself. In the event that you have to introduce the material, have a conversation about it, or answer inquiries concerning the paper later, it isn't sufficient to just peruse the paper, you should know the exploration behind the paper to have the option to offer top to bottom responses. Regardless of whether you have the opportunity, and no different ventures going on, everybody needs direction occasionally. Rather than employing an essayist to compose the paper for you, you can arrange a model paper. A model paper will show you the proper stream and other important subtleties of your objective paper, while you compose the real paper. You have the security and efficient assistance of getting the composing subtleties and plan from the model paper, however you despite everything do the examination and become familiar with the topic, being totally engaged with the creative cycle. It is only a tad of additional help, at a small amount of the expense of recruiting an independent author, and you can like that.

Applying Regular Action QA

Applying Regular Action QA Hi Everyone, The Office of Admissions is closing for the holidays next week, and is not accepting emails or answering phone calls. The office will reopen on Tuesday, January 2nd. That said, I thought it was probably important to get some information out there for people regarding the RA process. As you know, the deadline is fast approaching. Most things you can find just by looking around on the site for example, about standardized test requirements or statistics. Below I added some more things to know: Deadlines: The deadline is January 1, meaning you can click submit on your application any time on January 1 or before. However, I strongly discourage waiting until the last minute. Last minute people are playing with fire, and playing with fire isnt cool. Things happen. For example, you might get a validation error or something similar, its 11:58 so youre stressing out trying to fix it and then bam youre out of time. No good. It is perfectly fine if, through no fault of your own, your school forms (e.g. teacher recommendations, secondary school report, transcript) come in after the January 1 deadline. Were understanding and flexible with your teachers and counselors because we know they are super busy. We are less flexible with applicants because we assume youre on top of this. January is the last testing date that can be seen by the Admissions Committee (February will not be seen). If you will be taking the January test, you obviously dont have the scores yet to write down in your application. Thats fine. Just be sure that when you take the test, you designate MIT to receive the scores. You do this, and well see them when we read your application. Your application should list all of your test dates (including future dates) so we can keep an eye out for this. The deadline to request an interview was December 10th, and has now passed. While highly recommended, the interview is not a required part of the application (and students whose interviews have been waived are at no disadvantage). You are welcome to request an interview from your Educational Counselor (EC) after the deadline, but dont expect that they will have time. Your EC is an MIT alum who is volunteering her time so everyone needs to be very respectful of their availability. If you have already interviewed with your EC, or have scheduled your interview, youre all set. Dont worry if your interview report has not yet appeared on your MyMIT Tracking page, your ECs submission deadline hasnt passed yet. If its been more than two weeks since your interview and its still not on your tracking page, please click the Details link and submit the Conducted Interview Form to let us know youve had your interview. Submitting Tracking Documents: The MyMIT Tracking is up-to-date (while the Admissions Office is closed, the Records Office is still working hard), but please recognize that processing can take 2 weeks. Dont worry if documents you sent are not showing on MyMIT; they have stacks of papers they need to go through down there, so dont make it worse by sending things in four times. Dont waste your money overnighting or express mailing documents. Any application materials being mailed, including recommendation letters, should be sent to: MIT Office of Admissions; 77 Massachusetts Avenue; Room 10-100; Cambridge, MA 02139; USA. Be sure to include the appropriate cover sheet. It need not have any special code on the envelope. Any application materials being faxed, including recommendation letters, should be sent to 617-687-9184. Be sure to include the appropriate cover sheet. Please include the appropriate cover sheet from MyMIT for any document you send, as it helps with filing. For teacher recommendations and secondary school reports, we prefer our form, but will accept your schools forms, the NACAC forms, or the Common App forms. If you are having credit card problems, please email applicationpart1 at mit dot edu. If payment problems delay your application past January 1, we will extend the deadline for you due to any problems on our end. We are happy to accept fee waivers for any student (foreign or domestic) who needs one. Using a fee waiver will not negatively impact your admission. You may use the SAT Fee Waiver, the NACAC Fee Waiver, or a letter from a school official detailing your situation. We will accept other fee waiver forms as well. Generally speaking, if you are in tough financial shape and make a good faith effort to inform us of your circumstances, we will waive your fee. If you need to update your application after you submit it, the best way is to use the Midyear Report, an online form which will be available next month. On this form, you will also provide updated/semester/midyear grades and any changes in your coursework. You will also be able to provide information about any new awards or anything else you want us to know about. On the last section of both Parts One and Two, there is a link that will allow you to preview your application as a PDF. You should do this so you can see how well see you application. A common problem is typing in too much and turning the font of your well crafted essay or statement into the size of a micron. Application tracking is available on MyMIT after you submit your Part 1. For this reason, I recommend submitting your Part 1 sooner rather than later, so that you can track your documents. Regular action results will be released in mid-March. Essays Other Application Components: If you copy and paste from a program like Microsoft Word into the application, you may lose some formatting. Be particularly careful of characters like apostrophes, em dashes, and quotation marks. If you type directly into the text box on MyMIT, everything should be fine. If you cut/paste from a plain text editor, or type directly on myMIT you should be fine. Please save often. In Part Two, Section Nine (Additional Information), we are aware that the font shrinks and is not traditionally formatted; this affects everyone equally. Also, if you put too much text into the box, the bottom will be cut off and the admissions committee will not be able to see it. (See 3rd from last bullet in previous section.) Listing awards that you have received is sufficient. You do not need to mail us certificates. Be honest though, or well find out. There are often many questions about the self-reported grades form. We ask that applicants in US school systems do their best to accurately and completely fill this out. Be sure to include your current year courses. Be sure that your self-reported grades match what is on your transcript. If you have taken college, online, or summer courses, you should include these classes and grades as well. If you do not attend an American-style school, you do not need to fill out the self-reported grades form. I hope this is helpful. Good luck and happy holidays!

Media and Entertainment - 1853 Words

ndia’s Media and Entertainment: Introduction The Media and Entertainment (Mamp;E) industry is one of the fastest growing sectors in India. The industry primarily involves the creation, aggregation and distribution of content, products and services, news and information, advertising and entertainment through various channels and platforms such as Television, Print, Radio, and Films. Poised to grow at a compounded rate of 14 per cent to touch US$ 28 billion by 2015, the sector registered a growth of 11 per cent in 2010 over 2009 garnering US$ 14.54 billion in revenue, according to a report released by KPMG and a leading industry body in March 2011. The report estimates the industry to achieve 13 per cent growth rate in 2011. While†¦show more content†¦Animation and Social Media Animation is another area in the entertainment sphere where India has already made a visible impact. Boosted by higher demand, the fast-growing Indian animation and gaming industry is expected to be worth US$ 2.5 billion by 2013, clocking a CAGR of around 35 per cent, according to global consultancy Deloitte. Moreover, India is becoming a major hub to which quality animation work is being outsourced. Production for films including the Lord of the Rings, the Harry Potter series, The Chronicles of Narnia, and Spiderman 3 have taken place here during the last few years. In 2010 social media gained significant popularity as a marketing and gaming platform. Cinema and Digitisation The film industry is monitored by the Indian Motion Picture Producers Association (IMPPA), Film Television Producers Guild of India, The Association of Motion Pictures and Television Programme Producers (AMPTPP) and The Film Writers Association (FWA). The growth of Digitisation continues to be a key propeller the Indian Mamp;E industry and this trend was even more pronounced in 2010. Film studios saw greater adoption of digital prints over physical and it was the first time in India that digital music sales surpassed that of physical unit sales, according to the report by KPMG and a leading industry body. Film producers and distributors preferred to release their films on digitalShow MoreRelatedInfluence of Entertainment Media969 Words   |  4 PagesInfluence of Entertainment Media Latishia Weldon HUM/186 March 4, 2013 Brandale Mills Influence of Entertainment Media America’s have shaped our culture though entertainment for media proposes for years. Entertainment media is how Americans attract the way of life. The social influences relay on the media entertainment for positive and negative images to help transform the minds of people. The culture of Americans have always been through television, computers, and entertainment. 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Night Creature Crescent Moon Chapter 8 Free Essays

The officers were more interested in my claim that I’d spent the better part of the last hour with Adam Ruelle than my tales of an invisible growling beast that might or might not have killed Charlie. â€Å"No one’s seen Ruelle in years. Most folks think he died in the swamp. We will write a custom essay sample on Night Creature: Crescent Moon Chapter 8 or any similar topic only for you Order Now † â€Å"I guess most folks are wrong,† I said. The officers – both young and buff, one white, one black – exchanged glances. â€Å"What?† I asked. â€Å"Some say he’s a ghost.† I’d thought that myself, but did a ghost let off body heat? Could a ghost hold your hand? Or fetch a cell phone? I didn’t know, and I didn’t plan on asking these children. Although they were probably around thirty, like me, they seemed eons younger. The two skirted the damp earth near Charlie, taking care not to disturb the evidence as they peered at the ground. â€Å"Huh,† said the blond, baby-faced officer with a name tag that read: Cantrel. â€Å"Yeah,† said the other, who went by the name of Hamilton. I waited, but neither of them was forthcoming with any info. â€Å"What?† I asked, a little more loudly than last time. â€Å"Only tracks are the victim’s and yours.† I hadn’t thought to search for tracks. Hadn’t thought beyond my fear and the strange feelings Adam Ruelle had engendered in me. â€Å"There aren’t any animal tracks?† â€Å"Sure.† Hamilton nodded. â€Å"Big dog maybe.† I joined them to peer at the light wreath of paw prints surrounding Charlie. â€Å"That wasn’t a dog.† â€Å"How you know for sure, ma’am?† â€Å"I’m a zoologist I’ve seen wolf tracks.† â€Å"There aren’t any wolves in Louisiana.† â€Å"Is that like the state motto or something?† I rubbed at the pain right between my eyes. â€Å"Wait a second.† I dropped my hand. â€Å"No other tracks but mine, Charlie’s, and the – † I waved at the canine impressions. â€Å"None.† No wonder they didn’t believe Ruelle had been here. The man hadn’t left any tracks. I frowned. Then again, he hadn’t been wearing any shoes. By the time the other officers arrived, I’d finished my statement They cordoned off the scene, then began to gather evidence and prepare the body for transport Cantrel offered to take me back to my car, and I gratefully accepted. I didn’t want to go alone, even if I had been capable of driving an airboat. A short while later, he deposited me at the dock. â€Å"We’ll be in touch.† â€Å"Do you have any leads in these murders?† â€Å"Murders?† Genuine surprise twisted the word. â€Å"I heard another man had his throat torn out in the swamp.† â€Å"So?† â€Å"Two men, killed the same way. I’d think homicide would be working overtime.† â€Å"Homicide?† He laughed. â€Å"By a dog?† â€Å"That wasn’t a dog, and you damn well know it.† The anger in my voice made him stop laughing. He glanced at the flowing tributary, then back at me. â€Å"My boss thinks there might be a rabies problem. Feral dogs. Even coyotes. Virus spreads like wildfire.† I lifted a brow. He could be right. Except a rabid animal wouldn’t have run from Ruelle and me after killing Charlie. A rabid animal would have attacked us, too. I knew a little bit about rabies. Certainly the infected animals were vicious, violent, but they were also as good as dead. If there were a rabies epidemic in the Honey Island Swamp, there’d be a lot more bodies. Both human and beast. Cantrel climbed back on the airboat, sitting in the driver’s seat with a confidence that revealed he’d been there : before. â€Å"You seem to know what you’re doing.† I waved a hand at the vehicle. â€Å"I’ve been driving these all my life.† â€Å"You’re from the area?† â€Å"Right around here.† â€Å"Then you knew Charlie.† â€Å"Yeah.† He sighed. â€Å"Decent guy.† We both went silent, thinking of Charlie. Cantrel straightened – all business once more. â€Å"You’ll need to stay out of the swamp now, ma’am. Too dangerous.† â€Å"I don’t have much choice. I’ve been hired to – â€Å" I broke off. I couldn’t say I was looking for a loup-garou. Cantrel might just commit me to the insane asylum. Around here, they probably still had one. â€Å"Hired to what?† Cantrel pressed. â€Å"Research,† I said, which covered quite a bit and usually bored people so much, they stopped asking questions. â€Å"I thought you were a zoologist Shouldn’t you be†¦ in a zoo?† He flushed. â€Å"I mean, working there.† I didn’t want to explain what I really was. So I didn’t. â€Å"I’m working here.† â€Å"It’d be best if you stayed out of the swamp.† He glanced at the crescent moon slowly moving across the night sky. â€Å"At least for a few days.† Before I could question him further, he started the motor and whirled away. Once I was alone, the silence surrounded me. I glanced toward the water and caught the glint of the moon off several sets of bobbing eyes, though none of them seemed interested in getting any closer. I patted my gris-gris. For a bogus protection charm it worked pretty well. Nevertheless, I hurried to my car and returned to the city. Bourbon Street was in full swing. I glanced at my watch. Midnight. Why did it feel so much later? I wasn’t hungry, but I hadn’t eaten all day and while my body could definitely stand to lose a few pounds, I knew better than to skip food entirely. I enjoyed feinting even less than I enjoyed wearing Lycra. I forced myself into the crowd and let them push me ; along the scarred, broken sidewalks, past the bars, the strip joints, the souvenir shops that sported T-shirts with obscene slogans, until I found a restaurant that wasn’t too busy. Then, with a mighty thrust, I tore myself away from the throng and stumbled into a cobblestone courtyard filled with tables. I chose one nearest the street While I might not enjoy walking in a crowd, I definitely liked watching them. Though loud and mostly drunk, the Bourbon Street horde was fun. Cheery people visited New Orleans, and those who lived here loved it. Sure there was voodoo and murder and something in the swamp, but this was also the Big Easy, and it had become that for a reason. New Orleans was the land of great music, good food, never-ending booze, hot sex. During the day, the rot showed. But at night, the neon camouflaged everything. I ordered a zombie – why not? – and a po’boy. It wasn’t until I was halfway through the food and all the way through the drink that the now-familiar sensation of being stared at came over me. However, there weren’t any alligators on Bourbon Street, unless you counted the stuffed ones in the shop windows. Uneasy, I glanced around, but all the other diners were busy with their own libations. The waiters were waiter-ing; bartenders, bartending. I slid my gaze toward the crowd, but it continued to flow by without any hesitation. I told myself I was exhausted from the combination of a drink, a full stomach, and a busy day, then paid my check and left. The uncomfortable sensation continued. I glanced back every few seconds, but with hundreds of people on the street, I couldn’t determine if any single one meant to : follow me. Ducking into my hotel, I slipped behind a pillar and peeked out. Nothing. As I headed upstairs, I told myself I had good reason to be spooked. Someone had put that flower in my room. Someone had taken it out again. I unlocked my door, checked the bathroom, the closet, a shady corner. No one here but me. My gaze was drawn to the balcony. I found myself crossing the room, opening the French doors, stepping outside. I let my gaze wander over the crowd from above, and I saw him. The revelers flowed around the man as if he were a huge rock in the middle of a river. He never glanced at them, just continued to stare at me. He was no one I’d ever met, yet somehow I knew him. His clothes were dirty, torn, his hair wild; he wasn’t wearing any shoes. What was the deal with shoes around here? My phone started ringing – loud, shrill – and I spun toward the room, heart thundering. When I got myself under control, realized it was just the phone, I turned back, letting it ring. He was gone, of course. No sign of him anywhere. Not that he couldn’t disappear into the crowd, a bar, hell, maybe thin air. The damn phone kept trilling. Wasn’t there voice mail in this place? I snatched it up. â€Å"Yes?† My heart still pounded fast enough to make black dots dance in front of my eyes. I needed to breathe. â€Å"Diana.† Frank. â€Å"I’ve been calling for hours. I was worried.† â€Å"Mmm,† I murmured, staring at the wide-open balcony doors. Should have shut those. â€Å"Is something wrong with your cell?† Mechanically I patted my pockets, pulled out the phone, remembered shutting it off after calling the police. â€Å"I was†¦ in the field.† â€Å"I suppose it wouldn’t do for you to sneak up on the loup-garou and have your phone frighten him away.† As if I could sneak up on a werewolf – I sighed – or any wolf, for that matter. â€Å"What have you found?† Frank continued. â€Å"Nothing really.† â€Å"What have you been doing with your time?† His voice was sharp, accusing, annoying as hell. â€Å"My guide’s dead.† A shocked beat of silence came over the line before Frank drawled, â€Å"That didn’t take long.† â€Å"What didn’t take long?† â€Å"For the loup-garou to get him.† I frowned. â€Å"Why do you think a wolf killed him?† â€Å"Didn’t it?† I was still on the seeing-is-believing plan, and I’d seen †¢ nothing but a tail. Could have belonged to anyone. I meant anything. â€Å"I rented the Ruelle Mansion for the next month,† Frank continued, letting the matter drop. â€Å"You can move in whenever you like.† â€Å"Great. I’ll have my things shipped from storage.† â€Å"Let me know where they are, and I’ll take care of it† Usually I paid the owner of the storage facility to do that, but if Frank wanted to pay, I was all for it. I gave him the address. I almost asked if Frank had rented the place directly from Adam Ruelle, but I recalled his reaction the last time I’d mentioned the name and decided to keep the question to myself. Frank thought Adam knew something, and maybe he did. But I’d find out what for myself. â€Å"I’ll arrange for a new guide,† Frank said, as if his last arrangement hadn’t died from a mortal throat wound. â€Å"I’ll take care of it.† In truth, I didn’t plan on hiring anyone. I couldn’t put another person in danger. I’d buy a gun; I’d done so before. Then I’d explore the swamp on my own. â€Å"If that’s what you want,† Frank agreed. â€Å"I’ll call you tomorrow.† â€Å"How about if I call you when I have some news?† I couldn’t work if he was going to check up on me all the time. He was already making me half-nuts. â€Å"All right,† he said slowly. â€Å"I’ll be out in the field a lot,† I explained. â€Å"My phone will be off.† â€Å"Of course.† Frank still sounded a bit miffed, but he said good-bye without further comment I moved to the balcony, checked the crowd once more. No one paid me any mind, which was as it should be. I began to think I’d only imagined being followed – again. I rationalized that even if the man had been staring at me, and I kind of thought he had, it was because he liked redheads, big girls, or balconies on Bourbon Street. Still, I shut and locked the French doors before heading for my laptop. I had an idea. Though wolves usually claim a fairly large territory, the proximity of the recent deaths made me think this wolf didn’t. Although, for all we knew, the thing had been killing throughout the swamp – a distance of some 250 square miles – and only the bodies closest to civilization, i.e., on the Ruelle property, had been found. I’d bookmarked the articles Frank had originally given me, and I brought them up on the screen, clicked through, made a few notes. I was just about to do a search for other mysterious animal killings under the crescent moon when a tiny photo of one of the swamp victims caught my eye. I clicked on the enlargement feature, and then I couldn’t move, speak, even breathe. Hell, I could barely think. How to cite Night Creature: Crescent Moon Chapter 8, Essay examples

Improving Supply Chain Performance Supply Chain Management

Question: The global supply chain is more than direct ownership of production and distribution. It is also a network of relationships with both internal and external partners. It requires establishing relationships with organisations operating under completely different political, economic, and physical environments. Based on the above statement, you are asked to choose a large enterprise, which has become over the years the cornerstone of the supply chain (e.g., Nike, Tesco, IKEA, Samsung, Ford, Apple, PG, Wal-Mart) and critically discuss: (i) how it manages to establish close coordination across the globe (including any offshoring decisions and location-specific advantages), (ii) how distinctive RD investments helped the company to increase its revenues, (iii) what are the supply chain risks and associated mitigation strategy (iv) how advanced technology means (e.g., 3D Printing, Big Data analytics or Internet of Things) help to maintain the competitive advantage. Answer: Introduction: Supply chain management is a set of advancement, which makes the most of competently incorporate suppliers, storehouse, manufacturers and supplies. The merchandise is produced and circulated at the correct time, to the right destinations and in the right amount. (Christopher 2016). Supply chain management includes all of the incorporated activities which take products to the competitive market and create satisfied customers.. Every single business fits into more than one supply chains and has a vital role in the field. To accomplish and sustain competitively, supply chain management play a significant role in any organization. It holds and links all the partners in the chain (Stadtler 2015). Supply chain umbrella consists of inventory control, warehousing, procurement, sourcing and more. Samsung group is a Korean company, which is guided by chairman Lee Kun Hee. The head quarter is in Seoul. It has a number of subsidiaries and affiliated business all over the world. The company was founded in 1938 by Lee Byung Chul as one of the trading company of that time (Jeong and Kim 2012). Samsungs subsidiaries include Samsung electronics, Samsung Heavy industries, Samsung CT and Samsung engineering. Samsung electronics is the worlds largest information technology company. Samsung heavy industries come second in the worlds largest shipbuilding. Apart from this, Samsung also has its own life insurance and it also operates the Everland which is the oldest theme park in Korea. Samsung has a strong influence on the economy of South Korea. Samsung Electronics Company is improving its fundamental approach to product, procedure and individual development by using six sigma as a tool for innovation, effectiveness and quality. Samsung sold its first product in 1971, which was a television receiver. Samsung uses quality control, product data management, supply chain management, research management as a tool for innovation. The financial benefits are also possible because of the six sigma (Yang et al. 2014). The strategic objective of six sigma is to create all the qualitative and quantitative growth and deliver the best to the shareholders. Samsung has focused in the four key areas of operations and innovation. Which consists of project discipline, sustaining the results, an establish HR framework and qualitative strength (Wisner et al. 2014). Samsungs has researched the six sigma approaches at the General Electric, DuPont and Honeywell to get an idea an idea how the other companies are performing to comparable needs (Park 2013). Design: The six sigma project usually focuses on the redesigning of the process and to improve the performance level of the accessible systems. Improvement is addressed through DMAEV (define, measure, analyze, enable and verify). Samsungs innovation not only depends on the strength of the methodologies but it also measures the organizational factors of innovation. DMAEV: DMAEV refers to define, measure, analyze, enable and verify. It is incorporated the five design of process, rule and policies of operation, roles and responsibility of the organization, measure of performance and system related to the value analysis process (Feo and Bar 2012). Principles of design: Samsung believes the innovation not only depends on the strengths of the method but on the success of DMAEV methodology (John Gattorna 2015). Global optimum: All the improved ideas should not only focus on the local goals but also look forward to the global goals. Improving a process using the six sigma, it is essential to monitor, calculate and improve the key indicators of performance. Two methods, a down flow tree of decisive quality and a bottom up confirmation of global optimization are utilized. Streamline the performance: Samsung always look forward to its performance, as it believes that performance can attract the best and valuable consumers worldwide. The company progressively incorporates the merit-based system. It also allows exceptional performers to have the best career pathway. Establish risk management system: Samsung Electronics has executed an inclusive risk management system and risk improvement tactics, which helps the company in, comprehend the risk. Cross-functional team: Samsung uses a system named Voice of business, to bring the entire in-house department closer. The job of the system is to collect all the internal requirements and prepare an accomplishment plan based upon the collective pronouncement. Since starting the business in Korea in 1969, Samsung has extended its products in more than two hundred countries worldwide. Samsung feature much of its accomplishment to the global network of the employees, the creativity and the improvement of the engine for its growth. Samsungs regional headquarter makes sure that the employee can perform according to the perspective not only locally but also around the world. The commitment to every region provides a lot of opportunity to develop exclusive localization strategies and imaginative global implementation. Samsung has always tried to design its product according to the country. Such as, USA has a increasing demand of sparkling water. Keeping that in mind the company has launched a refrigerator that dispenses the carbonate water with just touch of a single button. Location specific advantages of SamsungAfrica uses more solar energy than normal electricity; the poverty rate is also high in the country. Samsung has built a satellite enabled free TV service for the remote areas where cable connection could not reach yet. It has also introduced refrigerators, which can keep the foods fresh during the long power cuts up to eight hours. In Turkey, the rooms are very small. So the company has made 20% smaller fridges to fit the space available in the rooms. For the China and Korea, the company develops a sleek and slim design which fulfills the desire of the growing consumers (Ling li 2014). Research and Development at Samsung In the recent years, Samsung has spent billions of dollars on the research and development. According to the latest audit report the company has spent almost fourteen billion on the research and development; this is the highest amount that Samsung has ever paid for the RD (Zedtwitz and Gassmann 2013). Samsung has always tried to be innovative from its competitors. As new technologies are being constantly hitting the digital market, speed is essential to remain in this aggressive market and new markets have to lead the way constantly (Harper et al. 2013). People: The strongest part of Samsung is the team. The people who works for the company, which consists of talented engineers and researches. More than fifty thousand brilliant people work on the research and development every day. Samsung offers forty two research facilities all over the world, this teams work together on the strategic technologies for the upcoming days. The technology which has been designed by this people already forges the new market trends and set a standard for brilliance. Organization: Samsungs Research and development is built with three layers. SAIT, The Samsung Advanced Institute of Technology identifies the growth engines for the future. It also manages the security and the management of technology. All the centers are totally focused on the innovative technology which is projected to deliver the most promising future result. The job of the division product development is to commercializing the products which are scheduled to strike the market within few years. Investment: Investment is another way that the company responds to the extremely indecisive business environment and a aggressive market through the promise to the research and development. Every year Samsung invest at least a ten percent of the sales revenues in the activities of research and development. Samsung is dedicated to primary technology standardization and securing intellectual property rights. Global network: Samsung is always recognized for its global innovations. The research and development network has six centers in Korea and eighteen more in nine other countries worldwide including Japan, Africa, Israel, United States, Russia, India and more (Humpleman 2012). This development centers are always busy looking for the best local talents. It also investigates the latest technology treads in the market and brings life to the technologies that are filled with benefits. Supply chain risks The consumer electronic marketplace is aware of the aspects of the supply chain management and the risks related to it. Samsung has a unpredictable consumers with different taste and demands (Chae 2014). Supplier or distribution related delays are the main problems of the supply chain management. Samsung electronics belongs to one of those companies that spend the highest on the RD expenditure as a proportion of the revenue within the industry. There are different kinds of risks mainly with supply, demand, environmental and so on (Julian et al. 2015). Supply related risks This kind of risks can be related with unpredictable disturbance. This kind of risks can be relatively damaging (Cai et al. 2013). Political risks in the home country: It is difficult for Samsung to change the home country or lower the involvement with it. There is always a change of shutting down the production and distribution. During the early 1990s, Korea faced a political instability and unstable labor market. Most of the electronics company had to shut down their plants. The perfect way to deal with this situation is to have more plants and suppliers in different countries. Fortunately, Samsung never had to go through such bad situation as it has profit sharing and stock ownership schemes. This has helped to keep up a good relationship with the workers (Mark Millar 2015). Merging and Acquisition: There is always a threat from the competitor that they might acquire the supplier. There is also a potentiality of the increased price of the competitors. This is a strategic risk. Samsung has a very good relation with its suppliers, which helps the company in financial and technological needs. Samsungs suppliers use the same ERP network as the company. The special bonding with the suppliers makes the supply chain more efficient by dropping the possibility of miscommunication about any orders (Wisner et al. 2014). Act of god or man: Act of god or man can not only interrupt the production of the plants but also interrupt the distribution and transportation. Act of god is very common in earthquake prone areas such as Japan, China and more. The company needs to think in a strategic way about these risks. Act of man is related to terrorism, war and many more. It can happen any time in any country. Consumer electronic industries are not protected by these acts. Sometimes the combine force of man and god can damage an organization. In 2001, Attacks such as 9/11 terror attack and a sequence of typhoon has interrupted the air transportation for the South East Asian region. Capacity risk: Assuming capacity can be a problem in the consumer electronics company. Capacity can be too high or low. Both the scenario is costly due to misspelled assumption. It takes a lot of time to invest a built an organization. Sometimes the breakeven time is also numerous years away. Investing in the manufacturing plants requires much planning, attention and proper resources. Thus, addition of capacity is a planned option. Companies can reduce the excess capacity risks by making the available capacity more flexible. Samsung has a centralized capacity, which helps the company to take benefit in the economics to scale. Intellectual property risk: Most of the electronic companies outsource to the same producers used by its competitors. To keep an aggressive edge over other companies long term profits are important. Companies can mitigate the property risks by keeping some in house production under the control of the company. Samsung invests a lot in their research and development to stay ahead of its competitors. The company does not have any outsourced manufacturer for the high end products like phones, television and more. It also has a excellent relationship with the suppliers. Supplier delays: Sometimes the same supplier supplies in so many companies, that it makes it difficult for the company to manage everything at the same time. The companies can be in trouble due to the delays in suppliers. Depending on the demand, Samsung uses more than one platform in its individual plants to permit switching from one product to another. Technology related risks: The electronic industry has a lot of competition. Sometimes a large investment is required to collaborate with the competitors to lower the risk of technology differences. As Samsung invests a lot in the research, it always tries to cope up with the market with some innovating products. The company also has forged associations with numerous universities to help in the advanced information technologies. Cultural differences: Every country has different culture, it is important for the electronic companies to offer the right technology, which suits the local culture. Samsung operates a large Human resource development centre in Korea. It trains the staff to deal with the cultural conflictions of the community. System risk: A company has so many branches around the world. There is a mother system which in connecting to all of the other systems. The failure of one system can damage the other systems too. A collapse of information in the infrastructure can create a lot of damage in the networking atmosphere. Samsung uses a business recovery service system that helps in retrieving any data during the time of breakdown. Advance technology that helps the company to maintain the competitive advantage Samsung always tries to be innovative with its products. Recently they have launched OLED, Quantum dots, advanced optical film, Energy harvesting and so on. Organic Light Emitting Diodes: OLED is a light emitting technology made with thin organic films in between two metal electrodes. It is thinner and efficient than the regular LCD displays. OLED has a lot of advantages, such as it lowers the consumption of power, it is much more bright than the LCD, it has a new type of display. OLED is more durable, which can be operated in a high temperature range. OLED is also very light as the screen is very thin. Samsung introduced the first curved OLED display. OLEDs can be used in wearables and in car windshields, lamp designs and many more. At Samsung Advanced Information Technology, the company is looking to lower the power consumption as much as possible and build an innovative screen that will provide users a great experience. Quantum dots: QDs are very small semiconductors which unique features such as melting point, energy band gap which can be tuned anytime according to the depending on the size. It has high potential as the light emitting materials for the next generation display ha high quantum efficiency. It offers sharp resolutions; wavelengths can be tuned easily and quickly. It is useful for drug delivery system, Biosensors and more. SAIT is trying to develop a compact process for the structure of QD. Advanced optical film: The advance optical film technology develops the new materials and processed skills to higher the optical properties of the displays, it can enhance the brightness, widen the viewing angles, lowers the reflection in the coating films that uses a bright enhancing films. It is specially used for the flexible display market, where the films need to be more moisture and heat resistant. Biomaterials: Chemicals that can be replaced by the usual petroleum based materials is known as biomaterials. Biomaterials are eco friendly. It can be extracted from biomasses such as woody material, corn, seaweed and so on. In the future, it can be used as a replacement for the traditional petroleum products. Next generation battery: Efficient use of energy is increasing day by day. The importance of electric vehicles, which runs on battery, is growing worldwide. Samsung has launched the new EV batteries that reduces the greenhouse gas emission and supports the green energy worldwide. SAIT actively conducts research on the next generation electronic materials. It focuses on the cathode and lithium air battery technology (Choi et al. 2013). Harvesting of energy: The major purpose of energy harvesting is to translate and accumulate light, heat and other energies, which are wasted in the environment. These energies can be used later as a sustainable energy. It enables mobile devices to sense the networks and obtain energy from the instant environment wireless. It does not require any wired power of the batteries. Conclusion: For process innovation, now a day there are a variety of approaches and systems are available in the competitive market. Six Sigma and supply chain management belongs to those markets. The main aim of these techniques are to improve the quality, process, coordinate the value chain of the company, inbound logistics, sales and service to the consumers. Samsung realized that there are various opportunities in the SCM operations. Thus, the company is developing an exclusive six sigma based methodology to advance its SCM operations. The effort and investment of the company has of the company so far has been successful. The six sigma program has formed largely skilled and brilliant specialist. Currently, the other members of the institution are being trained by these specialists. The projects are conducted and organized in a disciplined manner. The outcome of the result are constantly observed and shared using Samsungs warehouse for the use of six sigma. Samsungs challenge for the worldwid e optimization is keep on going and the SCM six sigma is estimated to play a large part in the institution. References: Cai, J., Liu, X., Xiao, Z. and Liu, J., 2013. Improving supply chain performance management: A systematic approach to analyzing iterative KPI accomplishment.Decision Support Systems,46(2), pp.512-521. Chae, B., 2014. Developing key performance indicators for supply chain: an industry perspective.Supply Chain Management: An International Journal,14(6), pp.422-428. Choi, H., Choi, M., Shim, D. and Nam, S.H., 2013, August. Optical MEMS and nanophotonics in Samsung Electronics. In2013 International Conference on Optical MEMS and Nanophotonics (OMN). Christopher, M., 2016.Logistics supply chain management. Pearson Higher Ed. De Feo, J. and Bar-El, Z., 2002. Creating strategic change more efficiently with a new design for six sigma process.Journal of Change Management,3(1), pp.60-80. Dynamic supply chain: how to design, build and manage people-centric value networks. 2015. John Gattorna. Feldmann, J. and Krupp, E.M., 2015. Critical review or scientific opinion paper: Arsenosugarsa class of benign arsenic species or justification for developing partly speciated arsenic fractionation in foodstuffs?.Analytical and bioanalytical chemistry,399(5), pp.1735-1741. Global logistics strategies; delivering the goods. 2014. John Manners-bell. Global Supply Chain ecosystem: strategies for competitive advantage in a complex world. 2015. Mark Millar. Handfield, R., Sroufe, R. and Walton, S., 2013. Integrating environmental management and supply chain strategies.Business strategy and the environment,14(1), pp.1-19. Harper, C., Jones, N. and Marcus, R., 2013.Research for development: A practical guide. Sage. Hiramoto, Y. and Masuda, N., Samsung Electro-Mechanics Japan Advanced Technology Co., Ltd., 2014.Method of manufacturing rotating device and rotating device. U.S. Patent 8,782,900. Humpleman, R., Samsung Information Systems America, 2012.Set-top electronics and network interface unit arrangement. U.S. Patent 5,886,732. Jeong, S.W. and Kim, M.J., Samsung Electronics Co., Ltd., 2012.Notebook computer. U.S. Patent D556,192. Lee, E., Woo, S.S. and Chun, B.H., Samsung Electronics Co., Ltd., 2013.Tablet computer. U.S. Patent D641,018. Managing supply chain and logistics :Competitive strategy for a sustainable future. 2014. Ling li. Managing the global supply chain. 2015. Julian Hsuan, Tage skjott-larsen, herbert kotzab. Mo Yang, H., Seok Choi, B., Jin Park, H., Soo Suh, M. and Chae, B., 2014. Supply chain management six sigma: a management innovation methodology at the Samsung Group.Supply Chain Management: An International Journal,12(2), pp.88-95. Park, S.H., 2013.Six Sigma for quality and productivity promotion. Tokyo: Asian Productivity Organization. Stadtler, H., 2015. Supply chain management: An overview. InSupply chain management and advanced planning(pp. 3-28). Springer Berlin Heidelberg. Von Zedtwitz, M. and Gassmann, O., 2013. Market versus technology drive in RD internationalization: four different patterns of managing research and development.Research policy,31(4), pp.569-588. Wisner, J.D., Tan, K.C. and Leong, G.K., 2014.Principles of supply chain management: a balanced approach. Cengage Learning. Yun, Y.W. and Lee, Y.D., Samsung Electronics Co., Ltd., 2012.Notebook computer. U.S. Patent D524,306

Hip Hop Essays - African-American Culture, Hip Hop, Rapping

hip hop Hip-Hop is one of the newest forms of music. It has expanded and is now the most popular form of music for people ages 11-25. In the last 2 years, hip-hop is the most lucrative form of music. It has sold billions of records and has made record companies billions of dollars. Hip-Hop was started in New York City in the late 70s by the cities youth. Hip-Hop was more than just music, it was a culture. It involved many things such as style, of dress, break dancing (a new form of dancing) and the most contraversial, grafitti(a form of art ). All of these aspects are part of the hip-hop culture. Hip-Hop was influenced by many different forms of music such as Rhythm and blues, Rock-n-Roll and Jazz. At parties the disc jockey would have two turntables(phonographs) and a mixer. He would play two different records at the same time creating a whole new sound. Soon poetry was added to hip-hop. While the Dj was creating a new sound, the poet or emcee would say poetry over the beat. This marked the signature sound for hip-hop. In the beginning hip-hop was looked at as just a fad that would eventually die out. But it proved different. It soon became popular all throughtout the city and was them called rap or Rhythm and Poetry. The first rap record to be released was by a group called Sugar Hill Gang and was called Rappers Delight. This record did exceptionally well. The success of this record led to the release of many other record on independent labels. Major record labels seen the success of these records and began signing rap artist. Hip-Hop gain even more success for they were able to get their product around displayed around the country. Even with all the success Rap artist were still not look at as important artist to major record labels. In 1993 Hip-Hop was finally looked at as a big money maker in the music industry. It became known world wide. Now Hip-Hop is the main money maker in the music industry. It grossed over 2 billion dollars in sells in 1998, topping all other forms of music. This

False Friends in Spanish and English

False Friends in Spanish and English Learning Spanish vocabulary can seem so easy: Constitucià ³n means constitution, nacià ³n means nation, and decepcià ³n means deception, right? Not quite. True, most words that end in -cià ³n can be translated into English by changing the suffix to -tion. And the pattern holds true for the first two words listed above (although constitucià ³n refers to how something is constituted more often than does the English word, which usually refers to a political document). But una decepcià ³n is a disappointment, not a deception. Cognates in Spanish to English Spanish and English have literally thousands of cognates, words that are basically the same in both languages, having the same etymology and similar meanings. But combinations such as decepcià ³n and deception are so-called false cognates - known more precisely as false friends or falsos amigos - word pairs that look like they might mean the same thing but dont. They can be confusing, and if you make the mistake of using them in speech or writing youre likely to be misunderstood. Following is a list of some of the most common false friends - some of the ones youre mostly likely to come across when reading or listening to Spanish: Actual: This adjective (or its corresponding adverb, actualmente) indicates that something is current, at the present time. Thus the days hot topic might be referred to as un tema actual. If you wish to say something is actual (as opposed to imaginary), use real (which also can mean royal) or verdadero.Asistir: Means to attend or to be present. Asisto a la oficina cada dà ­a, I go to the office daily. To say to assist, use ayudar, to help.Atender: Means to serve or to take care of, to attend to. If youre talking about attending a meeting or a class, use asistir.Basamento: You wont run across this word often, but its the base of a column, sometimes called a plinth. If you want to visit a basement, go down to el sà ³tano.Billà ³n: 1,000,000,000,000. That number is the same as a trillion in American English but a billion in traditional British English. (Modern British English conforms with U.S. English, however.)Bizarro: Somebodys whos this way is brave, not necessarily strange. The English word bizarre is conveyed better by extraà ±o or estrafalario. Boda: If you go to a wedding or wedding reception, this is what youre going to. A body (as of a person or animal) is most often cuerpo or tronco.Campo: Means a field or the country (in the sense of living in the country, not the city). If youre going camping, youll probably be staying at a campamento or even a camping.Carpeta: Although this can refer to a type of table cover, it doesnt have anything to do with carpets. It most often means a file folder (including the virtual kind) or a briefcase. Carpet is most often alfombra.Complexià ³n: This refers not to your skin, but to ones physiological build (a well-built man is un hombre de complexià ³n fuerte). To speak of skin complexion, use tez or cutis.Compromiso: Meaning a promise, obligation, or commitment, it does not usually convey the sense that one has given up something to reach an agreement. There is no good noun equivalent of compromise that would be understood that way out of context, although the verb transigir conveys the sense of giving in to, yielding to, or tolerating another person. Constiparse, constipacià ³n: In verb form, it means to catch a cold, while una constipacià ³n is one of the words that means a cold. Someone who is constipated is estreà ±ido.Contestar: Its a very common verb meaning to answer. To contest something, use contender.Corresponder: Yes, it does mean to correspond, but only in the sense of to match. If youre talking about corresponding with someone, use a form of escribir con or mantener correspondencia.Decepcià ³n, decepcionar: Means disappointment or to disappoint. To deceive someone is to engaà ±ar a alguià ©n. Something deceptive is engaà ±oso.Delito: Theres seldom much delightful about a crime. (Delito usually refers to a minor crime, as contrasted with a serious crime or crimen.) The feeling of delight can be a deleite, while the object that causes it an encanto or delicia (note that the latter word often has a sexual connotation).Desgracia: In Spanish, this is little more than a mistake or misfortune. Something shameful is un a vergà ¼enza or una deshonra. Despertar: This verb is usually used in the reflexive form, meaning to wake up (me despierto a las siete, I wake up at seven). If youre desperate, theres a true cognate you can use: desesperado.Destituido: Someone who has been removed from office is destituido. Someone without money is indigente or desamparado.Disgusto: Derived from the prefix dis- (meaning not) and the root word gusto (meaning pleasure), this word refers simply to displeasure or misfortune. If you need to use a much stronger term akin to disgust, use asco or repugnancia.Embarazada: It might be embarrassing to be pregnant, but it isnt necessarily. Someone who feels embarrassed tiene vergà ¼enza or se siente avergonzado.Emocionante: Used to decribe something thats thrilling or emotionally moving. To say emotional, the cognate emocional will often do fine.En absoluto: This phrase means the opposite of what you think it might, meaning not at all or absolutely not. To say absolutely, use the cognate totalmente or comple tamente. Éxito: Its a hit or a success. If youre looking for the way out, look for una salida.Fbrica: Thats a place where they fabricate items, namely a factory. Words for cloth include tejido and tela.Fà ºtbol: Unless in a context that indicates otherwise, this means soccer. If you want to refer to the popular U.S. spectator sport, use fà ºtbol americano.Fà ºtil: This refers to something trivial or insignificant. If your efforts are futile, use ineficaz, vano or inà ºtil.Insulacià ³n: This isnt even a word in Spanish (although you may hear it in Spanglish). If you want to say insulation, use aislamiento.Ganga: Its a bargain. Although ganga may be heard in Spanglish as a word for gang, the usual word is pandilla.Inconsecuente: This adjective refers to something that is contradictory. Something inconsequential is (among other possibilities) de poca importancia.Introducir: This isnt truly a false cognate, for it can be translated as, among other things, to introduce in the sense of to bring in, to begin, to put, or to place. For example, se introdujo la ley en 1998, the law was introduced (put in effect) in 1998. But its not the verb to use to introduce someone. Use presentar. Largo: When referring to size, it means long. If its big, its also grande.Minorista: Means retail (adjective) or retailer. A minority is una minorà ­a.Molestar: The verb doesnt usually have sexual connotations in Spanish, and it didnt originally in English either. It means simply to bother or to annoy. For the sexual meaning of to molest in English, use abusar sexualmente or some phrase that says more precisely what you mean.Once: If you can count past 10, you know that once is the word for eleven. If something happens once, it happens una vez.Pretender: The Spanish verb doesnt have anything to do with faking it, only to try. To pretend, use fingir or simular.Rapista: This is an uncommon word for a barber (peluquero or even the cognate barbero is more common), being derived from the verb rapar, to cut close or to shave. Someone who attacks sexually is a violador.Realizar, realizacà ³n: Realizar can be used reflexively to indicate something becoming real or becoming completed: Se r ealizà ³ el rascacielos, the skyscraper was built. To realize as a mental event can be translated using darse cuenta (to realize), comprender (to understand) or saber (to know), among other possibilities, depending on the context. Recordar: Means to remember or to remind. The verb to use when recording something depends on what youre recording. Possibilities include anotar or tomar nota for writing something down, or grabar for making an audio or video recording.Revolver: As its form suggests, this is a verb, in this case meaning to turn over, to revolve, or otherwise to cause disorder. The Spanish word for revolver is close, however: revà ³lver.Ropa: Clothing, not rope. Rope is cuerda or soga.Sano: Usually means healthy. Someone who is sane is en su juicio or in his right mind.Sensible: Usually means sensitive or capable of feeling. A sensible person or idea can be referred to as sensato or razonable.Sensiblemente: Usually means perceptibly or appreciably, sometimes painfully. A good synonym for sensibly is sesudamente.Sopa: Soup, not soap. Soap is jabà ³n.Suceso: Merely an event or happening, sometimes a crime. A success is un à ©xito.Tuna: Order this at a desert restaurant and youll get edible cactus. A tuna is also a college musical glee club. The fish is atà ºn. Especially in the United States, Spanish doesnt exist in a vacuum. In the United States, you may hear some speakers, especially those who frequently speak Spanglish, use some of these false cognates when speaking Spanish. A few of these usages may be creeping into the language elsewhere, although they would still be considered substandard.

Develop an Export Strategy for an Organisation Essay

Develop an Export Strategy for an Organisation - Essay Example These processing industries need huge supplies of cocoa, a factor that makes an opportunity for developing countries to explore the market. Consequently, with Ghana being among the leading world producers of Cocoa beans, this marks an opportunity for the exploration of international markets by local companies (Pinnamang & Armah, 2011, p 34). The Cocoa Marketing Company limited in Ghana is among the leading dealers in cocoa. Thus, the factor of discussion remains to establish international ties between the companies in the Netherlands and CMC to facilitate export of Cocoa to Netherlands. The international trade options of the company include venturing into the market through either direct or indirect exporting strategies. In an analysis of the temperament of the market in the Netherlands, in this case CMC should adopt the direct export strategy to allow it to engage the international market extensively. The Netherlands is a member of several trade organizations and it incorporates several free trade and movement regulations for exporters and importers, a factor that liberates the markets (Country Intelligence Report Netherlands, 2014, p 11). Therefore, with Ghana being a developing country CMC will benefit accordingly in engaging the market directly. The company should lay strategy on the contacts to establish and leading figures and offices in the Netherlands to ensure they engage the market extensively and reap the trade benefits in a leading world market. Food processing is a leading industry in Netherlands. The foods that Netherlands processes originate from within and imported products. These industries incorporate the leading industries of processors of cocoa beans to produce various products. There are leading companies within the country, such including Cargill Cocoa & Chocolate company among others (Parker, 2010, p 17). Moreover, the country processes the Cocoa into powder among other products, creating a

MKTG Essay Example | Topics and Well Written Essays - 500 words - 8

MKTG - Essay Example Firms usually seek to minimize turnover of salespeople possessing high transaction assets, which may be costly to the organization as this translates into an opportunity loss and direct costs flowing from fresh training. Executives within a company may be lured into believing that promoting the top salesperson and putting five people under them will translate into five times the sales. This may be an illusion and may be far from reality. Promotion to a management position should not be solely based on performance only. This stems from the fact that a selling role and managerial position require distinct abilities and diverse motivators (Ingram et al. 289). A core trait that should be sought in the promotion of salespersons into management is a demonstration of being a top salesperson with a possession of a solid work ethic, among other aspects. Promotion into management for a salesperson is not a soft option as the manager is expected to manage a successful sales team and deliver predictable performance. Moreover, top salespeople who get promoted are rarely awarded a functioning, highly-effective sales team. The pressure to turn around the fortunes heaps a lot of pressure on the manager. Critics to promotion based on a selling role point out that this is a prime example of promoting people to â€Å"a level of incompetence.† The move should not be inspired by â€Å"disciple selling,† as this is a recipe for failure. The motivation of the promotion should be a conviction that the salespersons have the potential to succeed in that capacity. This demands an application of a clear cut process and methodology in order to evaluate the best sales management candidates. The depressing aspect of most promotions from selling roles is that the vast majority of the new managers are not successful in their endeavors. The move from a technical or sales position into management is usually complicated

Factors Affecting Consumer Buying Behaviour

Factors Affecting Consumer Buying Behaviour In the early history consumer behaviour has led to theories, research methods and background knowledge of the consumer economy and self-service concepts. Consumer behaviour in the 1950s is based on the concept of marketing through various alternative approaches. Widespread adoption of the marketing concept was the impetus for the study of consumer behaviour (Consumer Behaviour, Leon G. Schiff man, Leslie lazar Kanuk and Havard Hansen). To identify the unmet needs of consumers, companies have participated in extensive market research. So, they discovered that consumers are very complex, subject to various psychological and social needs. Thus, the concept of marketing has emphasized the importance of consumer research and laid the groundwork for the implementation of the principles of consumer behaviour in marketing strategy. It is interesting to note that even before the evaluation of the marketing concept, an intuitive understanding of consumer behaviour has been the key to the growt h of businesses. INTRODUCTION Now-a-days the organisations in any industry are concentrating on the gratification of the consumer needs and desires to run their business operations and eventually develop their business. Organisations are introducing number of activities to make the end user satisfied outside their business operations. (Anderson and Sullivan, 1993). Consumer Behaviour is the process individuals or groups go through to select, purchase, use and dispose of goods, services, ideas or experiences to satisfy their needs and desires. -By Solomon, Marketing Real People, Real decisions, Page-148 Sprott (1958) believes that the group of people around the consumer has become important factor to consider in the consumer buying decision in any industry. He also made known clearly that the group is number of people who act together, that may be a family, may be friends, and may be neighbours. The group that affects the buying behaviour of the consumer is also called Reference group. 2. FACTORS AFFECTS TO CONSUMER BUYING BEHAVIOUR The aim of marketing is to satisfy their customer needs and wants (Kotler, 2003; 182). The field of consumer behaviour is to identify that how a customer buys, uses any product and services and dispose it. Schiff man (2002) states that it is never simple to identify and understand consumer needs. However, the behaviour of consumer depends on some factors. There are number of factors in the study of consumer behaviour which plays important role in buying of any new product or services from the selling firm such as customer income, culture, technology, various types of personal factors. 1. Cultural factors: In the field of consumer behaviour, the cultural affects most to the consumer behaviour and within different types of societies. Managers of any firms must have to consider about psychological and behavioural effects (Cleveland and change, 2008). However, the subculture, social class are the also important factors of consumer behaviour. The firms can capture the picture of consumers needs and to identify their wants by indentifying the cultural of their societies. In addition, the cultural is the norms, rituals and traditional among the society (Solomon, 1999; 16). Rosenthal (1992) who identify that within culturally heterogeneous societies like the United States, and the countries of Western Europe, the psychological and behavioural consequences of ethnic group membership are of considerable importance. It is one type of lens through which people can view product and services. The consumer choices cannot be identified without taking culture context in which they are made. On the oth er side, there are some social activities and cultural activities which are considered to obtain the consumer behaviour (Foxall, 1993). Generally, the culture can be divided into the three parts namely cultural, sub-cultural and social class. The role of sub-cultural is to identify the nationalities, religions and geographic regional. In addition, it is quite important to understand about sub-cultural because it helps to the firms to provide the best services and product in the market size (Schiff man Kanuk, 2007). In addition, the all human societies exhibit social stratification and some time, it takes the form of a caste system. However the social class not only includes the income of person but it shows the level of education and occupation (Kotler, 2004; 185).The social class is not same in dressing style or speech patterns but it is different. So in the current situation, it is important to identify the dimensions of cultural before they are going to sell product and services (Solomon, 2007). In addition, the following is the theoretical model of the culture which identifies that how the cultural is affect to the consumer behaviour. Above diagram which presents that the consumer behaviour which is based on culture, values and social norms factors. and in addition, it shows that not only national culture is influence to the behaviour but also there are some religion, value, ethnic level which important when any customer is going to buy any product and services, However, Karanhanna and Evaristo (2005) who argued that the levels of the different cultural is based on the nature of consumer behaviour, thus behaviour which is include strong value and sub cultural. 2. Social factors: Human beings are social animals and our desire is to fit it and or to identify by individuals or groups which are the primary motivation for buying product and services in the services industry. After the cultural factors in the study of consumer behaviour, the Social factors also affect the consumer behaviour. From the early year, Peterson (1987) found that socialization which is determined the way of patterns of behaviour or the process by which the person can adopt social roles. Where the family is more powerful social factors, it affects the consumer behaviour rather than social norms. Furthermore, the social factors include self concept and personality. This social factors is affects by reference groups and family and social roles and statuses (Kotler, 2003; 184). A reference groups of person which include different types of groups like friendships groups, work and shopping groups that impact on consumer behaviour. 3. Personal Factors: The consumer behaviour also depends on the personal characteristics. The way of the consumer behaviour is determined by buyers age and stage in the life cycle, personal occupation, economic circumstances and lifestyle of person and also behaviour is affects by personality and self concept (Kotler, 2003). In addition, in the lifetime, people are not buying the same product and services, their need of product and services are changed by time to time. For the example, in the early year, the person used pager for the communication but nowadays, they are different, they prefer to buy mobile for the purpose of communication. Solomon (1999) argued that in the traditional societies, the lifestyle which is affecting a pattern of selecting product and services and also reflecting a person choice of how he/she spends time and money. In addition, today consumer is buying product and services over others because they are connected with other person lifestyles. However, the research found that the lifestyle of the person is changing by time to time. Nowadays, advertising is become most affecting factor to the consumer behaviour, because advertising is become essential to get information about new product and it result in better products for the public. Furthermore, the personality, product quality, self concept and self power, the way of product display methods are the major factors which impact on consumer behaviour in the services industry (Schiff man and Kanuk, 2007). 4. Psychological factors: Psychological factors play important role to determine the consumer behaviour. These factors are affected by four major factors like motivation, perception, and learning. This psychological factor decides the personality and lifestyle. The demonstration influence is also dependent upon psychology of an individual. Nowadays, learning is the major factors in the study of consumer behaviour because when people act, at that time, they learn something (Kotler, 2003). Furthermore, Learning can change the consumer behaviour from experience. Most of behaviour is learning from the current environment. Personality, lifestyles and attitudes are the major characteristics of consumers which provide understanding about consumer behaviour into the services industry (Schiff man, 2007). Consumers have a wide range of attitudes towards the product, services, advertisements, and internet and towards retail store. Whenever, any customers ask him/her self about product and services, at that time, we are being asked to express our attitudes. If any marketer wants to understand about attitudes of consumer, they need to understand about consumer beliefs towards product or services brand (Kotler, 2003). These beliefs and preference is attributing to define consumers attitudes towards a brand. In the study of consumer attitudes, the lifestyle is the most important concepts to understanding consumer behaviour (Simon, 1999). Most of researchers agree that there are three components like affect, behaviour and cognition. These all components are connected to each other. Where the affect which refers t o the attitudes object and in Behaviour, customer involves intentions to do something towards their attitudes object. The cognition refers the belief on attitudes object. This model of attitudes is called ABC model (Simon, 1999; p.207). To define the market, it is important for marketer to know about what customer is like or dislikes. However, from the early years, the researcher was estimated that family decision is one of important factors that affect on consumer purchase decision (Simon, 1999). In addition, Bonnet who identify that attitudes towards food product or high risk involving product is comes from family .However, the peer group, personality are the also major affecting factor which applicable to change customer buying behaviour. 3. CONSUMER BUYING DECISION MODEL From the early year, the research suggest that following is the way where customers go through five stages for their decision making process to buy product and services. This model is implies that customer pass this all stages in every single purchase process but some time, customer is not going to pass, they often skip or reverse some of the following stages. Need Recognition Information Search Evaluation of Alternatives Product Decision Post-Purchase Decision Table 3.2 (Stages in consumer decision making model) (Source: Marketing: Real People, Real Decisions by Solomon p.150 and Kotler, 2003, p.204). 1. Need Recognition: The process of the consumer buying decision process starts with problem recognition. This steps occurs when customers sees a significant difference between her/him current state or desired state (Bruner, 1987,) .At this phase, the consumer is faced with problem which may be large and small or complex (Solomon, 1999).The problem of the consumer at this steps depends on the nature of her/him needs, it also depends on environment where customers is living. This need which can be drive by either an internal (hunger) or external (passing through burger king stimulates hunger) stimuli. Some of demographic factors like Age, sex, income, education and marital status which are also inferred influence which affects need recognition. In addition, the Psychological factors like motivation are also basic of all consumers (Solomon and Michael, 2007). Moreover, Kotler (2006,) who argues that the perception factors reflect helps how the customers see her/him self as well as their surroundings. This perception is not only important for need recognition phase but also affect to other relevant phase. 2. Information search: In the consumer decision making process, once the problem has been recognized, they need to search some relevant information to solve it. In this phase, where the customer uses different types of way to gather information to fulfil their needs discussed above. Generally, the customer is going to search information by internal or external method. Internal sources applicable, when customer has a some memory about product or some have degree of knowledge. (solomon,1999;274-275).In contrast, where there is need more information about their needs, at this situation ,Generally , customer is prefer to use internal sources like to use advertising, friends, family, point-of-sale displays, radio, magazines. Nowadays, Internet is become necessary tools to adopt information. In addition, the use of an internet has rapidly grown from its early years (Comegys and Hannula, Vaisanen, 2006,). Moreever, in the services industry, customers prefers internet to choose product from information. 3. Evaluation of alternatives: After facing information about their needs, The third phase is evaluation of alternatives where generally, customer is focus to set up rules for choice of product and services, In addition, this phase is evaluate the way of choice of product and services like how does the customer process competitive brand information and make final judgments towards product ( Kotler, 2003; p.205-206). Kotler also identify the several concepts which contribute to understanding into this phase, where first of all, customer is mostly trying to get satisfaction towards needs. Second, the customer is looking certain benefit for their problem. Third, customer is sees product with different types of brands with their attributes, here attributes of customer is vary by product. However, the customer is try to find the alternatives for their product by set of brand beliefs where the each brands stands on each attributes. 4. Product decision: After evaluation stages, once the relevant category is established from the above phase , the choice must be made among them (putsis and srinivasan,1994 ).Here is the process which needs more attention on desired choice .The choice can be influence by internal factors like experience on product and services . First is an attitude of the others, where the attitudes of friend, family, social community which affect to the change the decision on desired choice. secondly, there might be some unexpected situational factors like price of choice product is suddenly gone up (Dubois, 2000).Furthermore, Dubois (2000) submits that when the customer is going to make purchase decision, at this time, still there is need to make some sub purchase decision like way of payment method, time of purchasing where the payment method and price is more major factors affects into mobile services industry. However, some times, the purchase decision phase fails because of perceived risk (Taylor, 1974,).Lack of confidence, the amount of attribute uncertainty are the major influence factors in the purchase decision stage. 5. Post Purchase Behaviour: After the Purchase decision, the post purchase phase occurs. Generally, if any sales representatives want customer come back again towards store, they should be able to understand the behaviour of customers. The post purchase phase is a complex process where satisfaction of customer is utilization. One of Researchers Henard, (1988) submits that the customer satisfaction evaluations can be influenced by consumer expectations and perceptions. Moreover, The Atmospherics is also plays important role in this phase (Hoffman and Turley, 2002). This phase can be divided into two way: post purchase satisfaction and post purchase actions (Kotler, 2006; 198-199) where generally research suggest that if the customers come back to the store, it means they are dissatisfied but Oliver (1999; 33-44,) argued that it does not mean that when customer come back because of being satisfied, they might be other reason when they come back. In addition to satisfaction in this phase include brand preference and repurchase intentions and how it is affect. Here brand is one of major factors in the services industry which is affect on satisfaction about product and services. 4. CONCLUSION Consumer buying process is an understanding of the appropriate fundamentals that impact upon individual buying decision making and the general process through which individual behave and make the decision is an imperative first stage in the development of any marketing communication plan (Fill, 2002), upon the basis of that understanding, marketer device the plan and try to implement well with the sales figure. But, despite all their efforts to pre-sell consumers through advertising, marketers increasingly are recognizing the significant degree to which many purchases are influenced by the store environment. It has been estimated that about two out of every three supermarket purchases are decided in the aisles. The proportion of unplanned purchases is even higher for some product categories (Solomon, 2002).The essay mainly deals with the theoretical approach to the consumer buying behaviour and provided the background about consumer buying behaviour in terms of organisation. However, in the first part of this essay is presented that it is important to understand consumer buying behaviour for firms that why consumers make the purchases that they have done and what type of factors affect to the buying behaviour. This essay also investigated the types of factors affect more to the consumer buying behaviour which is main objectives of the conducting research. Moreover, the essay also contains the theory about consumer buying decision model.

Charitable Organization and British Way

The article â€Å"The advert that beggars belief† by Alexander Chancellor is about beggars in India and Great Britain, they talk about how many beggars there are and what they are using their money on when they get some. Many people try to convince themselves that it's a stupid idea to give beggars money because they use them quite often on many stupid things. Westminster Council making a campaign there says if you give beggars money you â€Å"actually' are guilty in cause of theirs death.It is a bad campaign because they give a wakeup call to people and says it is a bad thing to give money to beggars and you should not do it, because you don't know what they are going to use their money on and if you do It you can cause their deaths. They call you to stop giving them money. 2. Give an outline of the carious attitudes to charity as expressed In texts. The four texts show the different views of giving charity, there are many ways to donate money today, from when you give a coi n to a beggar you see at the streets to end a text on your mobile phone to a charitable organization.The article â€Å"the advert that beggars belief' has a negative attitude to beggars, In Britain they don't want to give beggars money because they says It can cause their lives because they use the money on drugs or something like that. In the article â€Å"Charity never dies, It only sleeps† we hear about the British way of thinking to Improve our own and our families lives, It Is best also to Improve the lives of those around us. It Is a conservative way to think everyone has to be equal.In the article â€Å"the year of charltalnment† they talked about that there are so many charity organizations and you have to focus on one and that helps the famous people with, Angelina Jolle helps to focus on Sierra Leone. 3. Comment on the following statement â€Å"to Improve our own and our families' lives, It Is best also to Improve the lives of those around us. † In th e text â€Å"Charity never dies, It only sleeps† It Is the Brltlsh way of thinking: to Improve our own and our families' lives, It Is best also to Improve the lives of those round us.It Is on way out of many to think that everyone has to be equal, there are many people there think of this, and many people think that you have to be selfish about this, and don't give money to beggars. 4. Write a reply to the article The advert that beggars belief In the form of a letter to the edloter. Summary: Charitable Organization and British Way By Namer going to use their money on and if you do it you can cause their deaths. They call you 2. Give an outline of the carious attitudes to charity as expressed in texts. at beggars belief† has a negative attitude to beggars, in Britain they don't want to give beggars money because they says it can cause their lives because they use the money on drugs or something like that. In the article â€Å"Charity never dies, it only sleeps† w e hear about the British way of thinking to improve our own and our families lives, it is best also to improve the lives of those around us. It is a charitainment† they talked about that there are so many charity organizations and you have to focus on one and that helps the famous people with, Angelina Jolie helps .Comment on the following statement â€Å"to improve our own and our families' lives, it is best also to improve the lives of those around us. † In the text â€Å"Charity never dies, it only sleeps† it is the British way of thinking: to improve our own and our families' lives, it is best also to improve the lives of those around us. It is on way out of many to think that everyone has to be equal, there are 4. Write a reply to the article The advert that beggars belief in the form of a letter to the edioter.

A Killer Marketing Plan Essay

If you are the founder of a new startup or an existing business it’s highly recommended that you develop a roadmap that will get you from where you are today to where you want to be tomorrow, six months from now, or a year or longer down the road. The roadmap is a guide to help you overcome roadblocks, prevent costly mistakes and eliminate time-consuming detours that can prevent you from attaining your goals, and reaching your ultimate destination. We typically refer to this roadmap as a marketing plan. A marketing plan should be a formal written document, not recalled from memory or something scribbled on a napkin. To take your business to the next level requires preparing a written marketing action plan. There are 12 recognized marketing planning models in use today. The Top 5 most popular marketing planning models include: * 7 P’s Marketing Matrix – The seven elements of the marketing mix: Product, Price, Place, Promotion, People, Process and Physical evidence , form the core tactical components (see below) of the marketing plan. * Segmentation, Targeting and Positioning – This three stage process involves analysing which distinct customer groups exist and which segment the product best suits before implementing the communications strategy tailored for the chosen target group. * SOSTAC ® – This acronym stands for Situation, Objectives, Strategy, Tactics, Actions and Control and is a very popular classic marketing planning framework for creating marketing plans. SOSTAC is more comprehensive and borrows elements of several of the other popular marketing planning models. * Ansoff’s Growth Strategy Matrix – Ansoff’s Growth Strategy Matrix identifies alternative growth strategies by looking at present and potential products in current and future markets. The four growth strategies include: market penetration, market development, product development and diversification. * Porter’s Five Forces – In a blog post dated November 21, 2011, I covered Michael E. Porter’s Five Forces marketing planning model. The Five Forces are Rivalry, Supplier Power, Threat of Substitutes, Buyer Power and Barriers to Entry and are used to analyse the industry context in which the organisation operates. Porter’s Five Forces are required reading in any graduate course on Marketing or Strategic Planning. For my money, the SOSTAC ® marketing planning model is the model I use the most when developing marketing plans. First, let’s begin by defining what SOSTAC is: What is SOSTAC ®? SOSTAC ® is a marketing planning model, originally developed in the 1990s to help with marketing planning by PR Smith, who together with Dave Chaffey co-authored Emarketing Excellence. SOSTAC ® stands for: * Situation – where are we now? * Objectives – where do we want to be? * Strategy – how do we get there? * Tactics – how exactly do we get there? * Action – what is our plan? * Control – did we get there? SOSTAC has been used to develop marketing plans for a broad range of industries. Here’s how SOSTAC is used to summarise the main issues to consider within a digital marketing strategy: You can see it gives a logical order for tackling your plan (with iterations) and a great way to summarise the main elements of each. Why is SOSTAC ® useful? SOSTAC ® has become very popular since it’s simple, easy to remember and covers all the main issues which you need in a marketing plan or business plan. Tips for using SOSTAC ®Ã‚  Here are some tips on how to use SOSTAC ® based on Chaffey’s experience applying the model in companies and in academia. 1. Use SOSTAC ® to review your process – Before looking at how you apply SOSTAC ® at each step to create a marketing plan, use it to review your planning process and how you manage your marketing. Ask yourself what you and your organisation are good at. Maybe you spend too much or too little time reviewing the situation. Perhaps you’re not so good at setting SMART objectives, or developing strategies to support them or the control stage of assessing how effective your strategies and tactics are and adjusting them? 2. Get the balance right across SOSTAC ® – Oftentimes, there is too much time spent on analysis within a plan and not enough on setting the strategies. So as a rule of  thumb, this is how your balance of content could look: Situation Analysis (20%), Objectives (5%), Strategy (45%) and Tactics (30%) = 100% 3. Summarise your Situation in a SWOT Analysis – To give focus to your situation analysis it is recommended that you utilize this form of SWOT analysis. This helps integrate SWOT with strategy. I also recommend that you read my blog post dated November 29, 2011 on how to prepare a SWOT analysis to plan for the future of your company. 4. Make your goals SMART and link them to your analytics/control process – Since digital marketing is so measurable, it makes sense to be specific as possible about your goals by developing a funnel conversion model. You should also setup specific goals in Google Analytics. But it’s worth thinking about the full range of goals indicated by the 5Ss. 5. Integrate the different elements of your SWOT Analysis – Oftentimes in a plan or report there isn’t good flow relating sections. To help this I recommend summarising your entire SOSTAC ® plan within a table. It’s important to note that a marketing plan can be for a product (the iPhone), a series of similar products (e.g. mobile devices) or an all-encompasing plan for a company. General Rules For Creating A Killer Marketing Plan There is no shortage of general rules for developing marketing plans, but if you want to create a killer marketing plan I have found that the following general rules work the best: * Stay focused – Don’t try to â€Å"boil the ocean† by going overboard or overstate the case with too many ideas, products or services. Know what your core business is going to be. Focus on one product or service at a time. * Where Are You Today – You must know where you are today in order to develop a roadmap to where you want to be in the future. * Keep Things Simple – Less is better. Avoid long sentences. Be brief. Avoid geeky tech terminology and acronyms. Use bullet points. Embellish with graphs, charts and images. * Be Realistic – Set realistic and measurable goals. Don’t try to conquer the world. Set goals that you can reasonably accomplish. * Know Your Strengths and Weaknesses – Take an inventory of your individual and management teams strengt hs and weaknesses. * Do Your Homework – Before you do anything do your research. Know your market, your ideal customers, market niches, your competitors, latest trends,  barriers-to-entry, methods of opeation, distribution channels, pricing models, and promotions and advertising methods used in the industry. The Key Steps To Develop A Killer Marketing Plan Using SOSTAC ® For large corporations it is not too unusual to see 100 page marketing plans. For a small startup, a marketing plan should be between 10-15 pages in length including graphs, charts and tables. The Apple iPhone launch marketing strategy provided above is a great example. Before you start preparing your marketing plan make sure that you have completed sufficient market research to determine if your idea, product or service is viable given all that you know about the marketplace you are entering. Situational Analysis – Where are we now? This is where you take inventory of where you are right now. I recommend that you conduct your market research before you prepare your marketing plan. The Situational Analysis should include the following: * Product or Service – Describe the product or service in simple terms. Describe the market need filled or problem your product or service solves. Identify the total value proposition your produce or service offers customers. * Market and Competition – Describe the type, size and geographic location of the market in which your product or service will compete, competitive landscape including the number of competitors, major competitors, direct competitors, market shares, market niches, stage of development and market trends. * Target Customers – Identify the individuals or organizations (â€Å"target market†) and customer segments you are targeting. In some cases, you may have more than one target market. Determine the following: * Who needs your product or service and why? * What is the profile of your ideal customer and what are their attributes? * How many potential customers are there? * How many different customer niches are there? * Is the target market or market niches underserved? * Describe your customers by their shared characteristics for individuals and organizations. * Individuals – Describe them by demographics: age, income, geographic location, and lifestyle. * Organizations – Describe them by number of employees, sales, geographic location,  and industry. * SWOT Analysis – Identify your competitive strengths and weaknesses, business opportunities and potential threats. Arrange your strengths, weaknesses, opportunities and threats into a four-quadrant grid like the one below: The purpose of a SWOT Analysis is to help you build on your business’ strengths, minimize and correct the weaknesses, and take the greatest possible advantage of potential opportunities while formulating a plan to deal with potential threats. Think of a SWOT Analysis as a checkup for your business. Be honest with yourself, if you lack a strong marketing and sales team, list it as a weakness. I also recommend that you read my blog post datedNovember 29, 2011 on how to prepare a SWOT analysis to plan for the future of your company. * Management Team – List the key members of your present management team and very brief description of their business and industry experience and education. If you believe you will need to add key individuals to the management team list their position, title and duties. * Milestones Accomplished – Elaborate on significant milestones that have accomplished to date. Include major new customers, revenues, no of unique visitors, downloads, new patents, major personnel additions and awards. Objectives – Where do you want to be? * Goals and Objectives – Set realistic goals and objectives. Make sure your goals and objectives are measureable and achievable. Measure them against your own efforts and abilities, not your competitors. There are two types of goals and objectives: * Quantitative – Those with specific, measurable results and numbers. * Qualitative – Those that increase value, like improving image or visibility. Strategy – How do we get there? Your marketing strategies answer the big question: HOW do you get from where you are today to where you want to be tomorrow? Be creative and brainstorm with your team. Don’t think in terms of what other organizations or individuals have done, but how you are going to get it done. Your marketing strategies should include the following: * Core Marketing Message – Your core marketing message is a short description of your business, products and services, employees, core values, business philosophy, mission and value proposition you bring to the customer  relationship. Your core message should project what makes you unique and be conveyed in a manner that instantly connects with your ideal customers. * Define Your Brand – Your brand isn’t just your corporate identity like your logo, tag line, motto or its visual associations such as unique design, colors or packaging, but the relationship you have with your customers. Your brand’s value proposition in cludes everything you have promised your customers: quality products, great prices, better selection, great service, more locations, moneyback guarantee, free delivery, etc. * Positioning Statement – How you intend to position your company in the marketplace. Will you compete on the basis of differentiation (e.g. technology leader, quality, durability, broad selection, etc.), target a specific market niche (e.g. Affluent, professionals, SMB’s, management, etc) or compete on the basis of price (e.g. luxury, premium, medium, bargain or low price). Explain why you have chosen this particular market position. * Business Model – According to Peter Drucker, the late Harvard management guru, â€Å"A business model is nothing else than a representation of how an organization makes (or intends to make) money.† But, a business model is far more than this. Mark W. Johnson, the Harvard professor and author of â€Å"Seizing The White Space,† says that a business model consists of three components: 1) It identifies an important job a customer needs to get done and then proposing an offering that fulfills that job better than any alternative the customer can turn to–in short, the customer value proposition (CVP), 2) A pricing model and profit formula that shows quantitatively that you can make a profit delivering on the CVP, and 3) You can identify which company resources and which processes are essential to delivering the CVP. To develop your business model I highly recommend that you read my blog post dated November 5, 2011, January 26, 2012, and February 26, 2012. * Pricing Model – Describe the methodology you will use to set prices for your products and services. Prices should reflect competitive factors, economic conditions, nature of the market and how you intend to position yourself in the marketplace. Pricing should take into account fixed and variable costs associated with each product or service, so that you can generate a sufficient gross profit. Prices and profit margins should be determined by distribution channel. Describe if you will use different price levels depending on quantities ordered and type of customer. * Launch Strategy  Ã¢â‚¬â€œ Describe your go-to-market strategy for your product or service. Describe when, the method used to announce your market entry, and how you will manage your market entry during the first 30-to-90 days. * Distribution Strategy – Describe the distribution channels you will utilize to get your product or service to your target market (e.g. direct-to-consumer, ecommerce, retail stores, dealers and distributors, infomercials, mail order catalog, direct mail, email, etc.) and specific reasons you are using each channel. * Sales Strategy – Describe who is actually going to sell your product or service. Will you be using inside sales personnel, inbound or outbound sales personnel, outside sales personnel, manufacturer’s representatives, independent salespeople or network marketing personnel. * Advertising and Promotions Strategy – Determine what media channels you will use to market and promote your products and services to your target market (e.g. print ads, television, radio, direct marketing, ecommerce, social media and events). The types of media channels you will use will depend on your unique requirements, budget constraints, and practices within your industry. * Public Relations Strategy – Describe the methods you will utilize to inform, communicate and educate your public (e.g. customers, media, vendors, academia) about your company and its products and services. * Strategic Alliances – Describe the nature and type of third-party alliances you anticipated will be needed in order to compete effectively in the marketplace. * Word-of-Mouth – Describe how and the methods you will utilize to create word-of-mouth. A few final pointers about developing marketing strategies: * Think strategic first – Too many individuals believe that the marketing tactics — the newsletters, press kits, trade shows, banners, 800-numbers, display advertisements, logos and giveaways — comes before the marketing strategies. Those promotional, publicity and advertising tactics should be contained within a well-orchestrated marketing action plan. But first create your marketing strategy items that will generate leads, build awareness and enhance credibility. * Make the first the last. The executive summary consists of a one-page, top-level summary of the entire marketing plan. It’s placed at the front of the document, but it’s the last thing you’ll write. Its purpose is to convey the gist of the plan to stakeholders,  investors and anyone else who needs to know these facts in a hurry: * The scope of the plan in an outlined paragraph. * The product or service being marketed. * For whom the plan is being prepared. * The time period the plan covers. * The geographic area where the implementation occurs. * The strategic messages and the tactics to get them to the target markets. Tactics – How exactly do we get there This is where you list the specific action steps or programs to achieve each marketing strategy (see above). If you are going to use billboards to advertise your product, indicate the name of the outdoor advertising company, the number of billboards, their geographic locations, cost per billboard and total amount. If you will be conducting focus groups to conduct market research and get feedback about your product, indicate the name of the research firm, dates focus groups will be conducted, cost per focus group and total amount. You should include deadlines and key dates for executing all of your marketing activities. * Media Tactics – If you will invest in different types of media to communicate your core marketing message and product or service offering divide your media into paid, non-paid and non-traditional media. * Paid media: direct mail, newspaper, radio, TV, billboards, direct sales. * Non-paid media – Referred to as public relations because it is exposure through traditional media without paying for advertising in that media. * Non-traditional media: includes everything else — sponsorships, ad specialties,shows/events, electronic media and the Internet. Action – What is our plan? Your business model is the one piece of the marketing plan that puts it all together for you. In a blog post dated February 6. 2012, Floodgate Fund co-founder Ann Muira-Ko says, â€Å"Its the business model that matters the most, rather than the business plan.† According to Miura-Ko, business models do a better job of unearthing assumptions about a company’s users, customers, pricing, demand creation, sales channels, supply chain, and overall logistics – all critical components to building a successful business. A business model answers all the 4 W’s (Who, What, Where and  Why) and the all important How you are going to do it as it relates to the following: * Core marketing message. * Components of your brand identity. * Customer value proposition (CVP). * Industry or market. * Target customers. * Competitive landscape. * Industry life cycles. * Pricing model. * Value chain. * Operations. According to Peter Drucker, the late Harvard management guru said. â€Å"A business model is nothing else than a representation of how an organization makes (or intends to make) money.† But, a business model is far more than this. Mark W. Johnson, the Harvard professor and author of â€Å"Seizing The White Space,† says that a business model consists of three components: 1. It identifies an important job a customer needs to get done and then proposes an offering that fulfills that job better than any alternative the customer can turn to–in short, the customer value proposition (CVP). 2. A pricing model and profit formula that shows quantitatively that you can make a profit delivering on the CVP. 3. identifying which company resources and which processes are essential to delivering the CVP. Use the Business Model Canvas (see below) to guide you in the preparation of your business model provides the answers to the four W’s and the How. The business model canv as is divided into nine grids: * Strategic partners. * Key activities. * Value proposition. * Customer relationship. * Customer segment. * Key resources. * Distribution channels. * Costs. * Revenues. The Business Model Canvas (Click Image To Enlarge) To develop your business model I highly recommend that you read my previous blog posts dated November 5, 2011, January 26, 2012, and February 26, 2012. Control – Did we get there? Establishing a marketing budget allows you to establish quantitative goal and measure actual performance against those goals. Here’s how a marketing budget can help assist you manage, control and measure the return-on-investment (ROI) from the execution of your marketing plan: * Marketing budgets allow you to put a quantitative value to every strategy, tactic or program built into your marketing plan. * Marketing budgets allow you to establish specific budget line items, including sales and related marketing expenses. * Marketing budgets allow you to evaluate and make the best marketing decisions. * Marketing budgets place a cap on every budget line item forcing you to work within those budget constraints. Having a marketing budget in place allows you to evaluate marketing decisions such as advertising in the yellow pages, hiring sales reps or conducting a PR program based on the amount of business a particular initiative generates. Track each initiative and evaluate what worked, what didn’t. Marketing budgets should be established by month, quarter and year so that you can gauge your performance and make adjustments to insure you are within budget. This allows you to determine if you are meeting your stated quantitative goals monthly, quarterly and yearly. Sample Marketing Plan Budget Here’s an excellent of an annual marketing plan budget for a software business: Click Image To Enlarge Apple’s iPhone Launch Marketing Strategy Analysis Example Here’s a great example of the Apple iPhone launch marketing strategy by Borislav Kilprin: Apple’s iPhone Launch Marketing Strategy Analysis View more documents from Borislav Kiprin I often use Steve Jobs’ â€Å"Digital Hub Strategy† (see my blog posts dated August 31, 2011 and January 20, 2012) for inspiration and as a great  example of a grand vision and all-encompasing marketing strategy for a company. On January 9, 2001, Steve Jobs gave a great presentation at MacWorld where he introduced the public to the concept of the Digital Hub, when he said that the PC was not dead, but was evolving. Steve Jobs declared that the Mac would become â€Å"the digital hub for the digital lifestyle,† an emerging digital trend driven by the internet and an explosion in digital devices: digital camera’s, videocam’s, portable music players, PDA’s and DVD video players. Steve’s idea was to use the Mac as a way to add value to those devices by making them more useful by allowing users to share digital files and be able to combine text, images, video and sound to heighten the overal digital experience. Steve Jobs’ 7 Success Principles When you stop and analyze the Digital Hub Strategy you will discover that Steve Jobs’ 7 Success Principles are evident everywhere: * Do what you love. Steve Jobs once told a group of employees, â€Å"People with passion can change the world for the better.† Jobs has followed his heart his entire life and that passion, he says, has made all the difference. It’s very difficult to come up with new, creative, and novel ideas unless you are passionate about moving society forward. * Put a dent in the universe. Passion fuels the rocket, but vision directs the rocket to its ultimate destination. In 1976, when Jobs and Steve Wozniak co-founded Apple, Jobs’ vision was to put a computer in the hands of everyday people. In 1979, Jobs saw an early and crude graphical user interface being demonstrated at the Xerox research facility in Palo Alto, California. He knew immediately that the technology would make computers appealing to â€Å"everyday people.† That tec hnology eventually became The Macintosh, which changed everything about the way we interact with computers. Xerox scientists didn’t realize its potential because their â€Å"vision† was limited to making new copiers. Two people can see the exactly the same thing, but perceive it differently based on their vision. * Kick start your brain. Steve Jobs once said â€Å"Creativity is connecting things.† Connecting things means seeking inspiration from other industries. At various times, Jobs has found inspiration in a phone book, Zen meditation, visiting India, a food processor at Macy’s, or The Four Seasons hotel chain. Jobs doesn’t â€Å"steal† ideas as much as he uses ideas from other industries to inspire his  own creativity. * Sell dreams, not products. To Steve Jobs, people who buy Apple products are not â€Å"consumers.† They are people with hopes, dreams and ambitions. He builds products to help people achieve their dreams. He once said, â€Å"some people think you’ve got to be crazy to buy a Mac, but in that craziness we see gen ius.† How do you see your customers? Help them unleash their inner genius and you’ll win over their hearts and minds. * Say no to 1,000 things. Steve Jobs once said, â€Å"I’m as proud of what we don’t do as I am of what we do.† He is committed to building products with simple, uncluttered design. And that commitment extends beyond products. From the design of the iPod to the iPad, from the packaging of Apple’s products, to the functionality of the Web site, in Apple’s world, innovation means eliminating the unnecessary so that the necessary may speak. * Create insanely great experiences. The Apple store has become the world’s best retailer by introducing simple innovations any business can adopt to create deeper, more emotional connections with their customers. For example, there are no cashiers in an Apple store. There are experts, consultants, even geniuses, but no cashiers. Why? Because Apple is not in the business of moving boxes; they are in the business of enriching lives. Big difference. * Master the message. Steve Jobs is the world’s greatest corporate storyteller, turning product launches into an art form. You can have the most innovative idea in the world, but if you can’t get people excited about it, it doesn’t matter. Apple’s Five Key Pillars For Product Success When you dig down into the roots of the Digital Hub Strategy it is all about the product. I have identified five key elements or pillars of strength that have been important in Apple’s product successes: * Creating products that disrupt existing industry paradigms. * Creating products that Apple engineers themselves would love to use. * Creating products that customers don’t know they need yet. * Creating elegant, simple and minimalist products that â€Å"people will lust for.† * Controlling every aspect of the product, including the design, engineering, intellectual property, components, operating systems, applications software, manufacturing, distribution, customer service, advertising and pricing. The Digital Hub Strategy has endured the test of time and every new product  launched by Apple represents a â€Å"spoke† in the Digital Hub. In essence, the Digital Hub Strategy has not only become Apple’s core business strategy, but also its grand vi sion.